If you want to send your good wishes, do so by emailing just the person being congratulated, not the whole group. “Reply all” is not necessary in response to congratulations or happy birthday emails for one person.Therefore it’s safe to assume you are not meant to respond to the whole group. They are just being informed of the email.
People in the cc field are not typically part of the conversation with the sender. When a sender puts email addresses in the cc field they are basically giving those ccd folks a “copy” of the email for their information. If you have been ccd on an email it’s rare for the sender to want you to respond to everyone.Situations when you don’t need to use the “Reply all” response Here are some tips for when and when not to use “Reply all” in an email. Most of the times the other people on the email list do not need to see your response. When it comes to using “Reply all,” it’s best to err on the side of not using it, and instead reply directly to the sender. It can be confusing and does cause a lot of angst for people. Sometimes participants share that people don’t use the “Reply all” option when they should. They vent that “Reply all” is used too often and unnecessarily. When I’m giving a training on digital diplomacy – the dos and don’ts for using technology – almost every time a participant will share how frustrated they are by people misusing the “Reply all” email option.
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